EAP / Assistance
Generic wellness
Janet
What it covers
Counselling, mental health support
Gym access, step challenges, mindfulness
Biological age + 5-domain clinical risk + personalised protocol
Clinical grade
Counsellors only — no AHPRA physical health oversight
None — no clinical governance
Every protocol reviewed by an AHPRA-registered clinician
Personalisation
Same resources for all employees
Low — broad demographic grouping
Individual bio-age and protocol per employee
Measurable outcome
“Sessions attended”
“Steps taken” · “challenges completed”
Bio-age delta — reportable, GP-shareable, board-ready
Data to employer
Aggregate utilisation rates
Aggregate activity data
De-identified aggregate only — no individual records, ever
90-day adherence
< 10% active users
15–25%, then drops sharply
91% protocol adherence — personalised plans retain