How we handle your data

1. What we do with your data

• Calculate your personalised wellness scores and supplement recommendations.
• Show your daily check-in trends and lab results back to you.
• Let your nominated clinician review and approve your monthly program.
• Send you transactional email — welcome, password reset, and program-delivery messages — via Resend.

2. What we never do

1. We never train AI models on your personal data. Anthropic and any other LLM provider receive your data for inference only — never for training. We have a Zero Data Retention agreement in place where the vendor offers one.
2. We never sell, rent, or share your personal data with third parties other than the named processors listed below.
3. We never share your data with employers without your explicit written consent. Even when you opt into a corporate plan, identifiable data does not flow to your employer — only de-identified, aggregated cohort signals.

3. Named third-party processors

We use the following processors to run the service. Each is bound by a written data-processing arrangement (DPA) and named here so you have full visibility:

4. Your rights

You can download a complete export of everything we hold about you at any time from your Account page.

You can permanently erase your data at any time from your Account page. Your identifiers are removed; de-identified clinical observations may be retained per AHPRA records-keeping requirements.

5. Related policies

• Wearable data privacy — Privacy Impact Assessment covering Apple Health, Android Health Connect, and manual-entry sync.
• Security posture — our ASD Essential Eight self-assessment.